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Top reviews from the United States

CLEV1.0 out of 5 starsVerified Purchase Horrible, Horrible Textbook Reviewed in the United States on January 1, 2022 The back-of-book indexing is horribly designed. Many of the concepts written about, that are primary to understanding the teachings within the book, are not even listed in the index. The book structure and outline are not well completed either. Some sections should be... See more The back-of-book indexing is horribly designed. Many of the concepts written about, that are primary to understanding the teachings within the book, are not even listed in the index. The book structure and outline are not well completed either. Some sections should be taught before other chapters to ensure that each chapter makes sense- this was not done. First person is used frequently, making the text seem informal and improperly researched.
Sentence syntax is TERRIBLE. Many of the concepts are described with the word "basically" thrown in, such as, basically, this is how this works.
Poorly written, poorly laid out. Unfortunately, I have to read this book for a class I''m currently taking, otherwise, I''d skip this book entirely. Helpful Report Amanda2.0 out of 5 starsVerified Purchase Very repetitive Reviewed in the United States on October 17, 2018 I had to buy this book for class. It is super repetitive and could easily be half its length. Also, it is in black and white but often refers to the importance of color coded charts and dashboards. There are figures with these color coded charts and the colors have been... See more I had to buy this book for class. It is super repetitive and could easily be half its length. Also, it is in black and white but often refers to the importance of color coded charts and dashboards. There are figures with these color coded charts and the colors have been translated to designs. I wasn''t impressed. Helpful Report Amazon Customer5.0 out of 5 starsVerified Purchase Good book Reviewed in the United States on January 9, 2020 Good condition. Helpful Report Christopher Alvarado5.0 out of 5 starsVerified Purchase Must Buy Reviewed in the United States on October 11, 2017 Shoutout to Prof Dlugacz Helpful Report Matt Morgan5.0 out of 5 starsVine Customer Review of Free Product Tackling the Business Side of Health Care Reviewed in the United States on February 22, 2017 I will start by stating that this is not a book for someone looking for a book on home health solutions or a quick reference guide. This is a book suited more for a classroom or as a business guide. I selected this book more out of curiosity rather than need. I... See more I will start by stating that this is not a book for someone looking for a book on home health solutions or a quick reference guide. This is a book suited more for a classroom or as a business guide.

I selected this book more out of curiosity rather than need. I have been curious about the health care industry beyond just doctor-patient interaction and medicine. Up to this point, I have not really had too much to do with health care beyond visits to the doctor when I get sick, so this book is an opportunity to see another side of health care and it is a very eye-opening read (in a good way) for the uninitiated.

The book covers a lot of ground and most of it is geared towards setting up the best possible experience for the patient. It outlines business-related topics to having a practice, including aspects of operating costs, but not at the expense of sacrificing patient care or cutting corners. The author definitely tries to keep the patient first, which is important in any aspect of health care, but at the same time outlines business strategies and methods that streamline the business of running a health care facility efficiently and cost-effectively.

This is not a book for the casual reader, as I discovered. This is a book suited for someone seriously considering a career in the medical field or someone looking to improve their practice. There’s a lot of information in this book, much of it dealing with business models and methods for making a facility streamlined, but the patient is not forgotten in the process. Suitable for the classroom, this is a good book also for people in the business side of health care. Helpful Report Miss Pink Lemonade5.0 out of 5 starsVine Customer Review of Free Product Compassionate, Pragmatic, and So Elegantly Written. A Perfect Fit for any Undergraduate Class ... Reviewed in the United States on January 18, 2017 As revealed by the author, this book was intended to be a deep revision of The Quality Handbook for Health Care Organizations: A Manager''s Guide to Tools and Programs . Nonetheless, "too much had changed" and the author began anew (xxi). So, if... See more As revealed by the author, this book was intended to be a deep revision of The Quality Handbook for Health Care Organizations: A Manager''s Guide to Tools and Programs . Nonetheless, "too much had changed" and the author began anew (xxi). So, if you are concerned that this text contains recycled material from outdated concepts, no such concerns. This is a complete redo.

This book is for both students and those currently in the field. And, what makes this particularly compelling is the varying perspectives from which this text was written. Yes, this outstanding author has worked in healthcare for decades; however, it was his role as a cancer patient that gave this author another view. So, this work doesn''t merely provide a cold "outsider''s" perspective but offers a compassionate, proactive one as well.

The thorough quality of this text makes it a phenomenal resource for undergraduate classrooms. I really appreciate how the author offers the most meticulous details (down to relevant references to historical figures in the field). I also see how those with this education can easily skim over these areas without this information "bogging down" the text. This is the hallmark of a skilled writer.

For professors: all acronyms and terms are defined and there are suggestions for further readings at the end of each chapter (as well as a list of pertinent websites). Additionally, at the end of each chapter is 1.) a summary, 2.) a list of key terms, and 3.) "quality concepts in action." Everything is neatly compartmentalized and each chapter could easily be distilled into a day''s work. (As a fellow professor, I understand the value of this.)

I want to express what I find most innovative and impressive about this text: it is truly patient-centered. The word "quality" in the title is not a misnomer. Instead, this author has the patient''s best interest at heart. How truly refreshing. And, in the long run, this makes a great deal of sense even from a financial standpoint ... as the author repeatedly points out. What one finds here is the perfect marriage of compassionate care while keeping costs low (and recognizing that healthcare is a money-making industry). This balance is remarkable. And laudable.

Everything about Dlugacz text is perfect for the classroom: it is compassionate, elegant, frank, and pragmatic. That is a rare combination that I feel one would be hard-pressed to find in a comparable text.

Highly, highly recommended. Helpful Report ♫ Trouble ♫4.0 out of 5 starsVine Customer Review of Free Product An argument for humanity Reviewed in the United States on February 28, 2017 This is an excellent resource for those who want to learn more about the field of health care r those who want to refresh their knowledge with an understanding of how today''s tools can direct care in an environment. It is an interesting study on how things worked and what... See more This is an excellent resource for those who want to learn more about the field of health care r those who want to refresh their knowledge with an understanding of how today''s tools can direct care in an environment. It is an interesting study on how things worked and what the goals were to what they are now, more patient centric than service centric.

I felt like a lot of this book went right over my head, obviously; however, I understood this book makes a consistent case for demonstrating humanity in health care. It could just be because that was what I was looking for. Helpful Report Antigone Walsh4.0 out of 5 starsVine Customer Review of Free Product Solid Introduction Reviewed in the United States on January 23, 2017 Simply providing quality health care is no longer enough. In today''s regulation laden, data driven world, documentation as well as financial accountability are required. This book provides a broad but thorough introduction to the methodology. It does not lose sight of the... See more Simply providing quality health care is no longer enough. In today''s regulation laden, data driven world, documentation as well as financial accountability are required. This book provides a broad but thorough introduction to the methodology. It does not lose sight of the importance of maintaining quality health care in a statistics driven environment. I was impressed by the organization, especially the resource section including helpful websites at the end of each chapter. Like most texts it is fairly dry reading but essential for students and health care professionals alike. Helpful Report

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